What should you DO when you have a Professional Liability claim?
- Collect all of the pertinent patient records concerning the claimant and maintain them in a separate and secure location.
- Keep correspondence and any other communications from your attorney or your insurance company in a file separate from the patient chart.
- Ask your defense counsel questions if you are unclear about any of the proceedings.
- Assist your attorney in your defense.
You are the best source of information and expertise, and your assistance is a vital element of an effective and successful defense.
What should you NOT do when you have a Professional Liability claim?
- Do not discuss the case with anyone other than your appointed defense counsel.
- Do not change, discard or otherwise alter the patient records.
- Do not mail, e-mail or fax patient records regarding a claim to anyone other than your attorney or your MedPro claims specialist without consulting your defense team.
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